Table of Content
Estimates for the number of premises victimised are produced by scaling up weighted data from the survey sample to the total number of business premises in each size band combination in England and Wales as a whole. Table 9.2 below shows the total numbers of premises; crime estimates were grossed up for the sector based on these figures. Almost five in ten respondents (47%) said that they were very or fairly satisfied with how the police responded to any crime staff reported at their premises, whereas another five in ten (53%) were a bit or very dissatisfied. It is not possible to evaluate the effectiveness of crime prevention measures as the survey did not ask when the measures were installed . Further, without a comparable control group of premises that did not install the same measures at the same time, it is not possible to assess the preventative impact of different measures. In future surveys, data could be collected on monetary losses to compare financial losses more accurately.
Reporting rates in the previous CVS years relate to reporting of the most recent incident only. For burglary, attempted burglary and robbery, these were also fairly well reported in 2018 (at 82%, 62% and 70% respectively). The British Retail Consortium Crime Survey 2021 estimated that crime against member retailers cost the industry £1.3 billion in the year ending March 2020, the year before the pandemic, and that £935 million of this was attributed to customer theft. Questions on costs of items stolen in incidents of theft were removed from the 2021 CVS as respondents were often only able to provide very rough estimates. In the 2018 CVS bulletin, it was estimated that the median total costs of all incidents per victim in the 12 months prior to interview was £626, compared with £237 in the 2012 CVS, and £500 in the 2017 CVS.
Proposition 28
However, this was not achieved due to difficulties contacting businesses during the pandemic and a reluctance from respondents to take part during such a challenging time. The unadjusted response rate was relatively low compared with previous years and a total of 2,284 interviews were completed. Despite the low response rate, the final sample was still higher for this sector than in previous years, when 3 or 4 sectors were surveyed each year, with a target of either 1,000 or 2,000 interviews for the Wholesale and retail sector each year. Theft by a customer was the most prevalent type of theft and also the most frequently experienced type of crime, with 11% of business premises experiencing this crime type more than once a day.
Furthermore, a larger sample could allow for further investigation into why larger premises are experiencing greater financial impact. This might be possible by examining premises by business size, nature of the premise or their location. The Association of Convenience Stores Crime Report 2021 reported on data for 2021 and showed that there were 1.1 million incidents of customer theft over the last year. According to the report, incidents have remained level over the past year, with offenders targeting essential businesses, including convenience stores, that have remained open throughout the pandemic. For fraud, respondents at only a small proportion of premises (2%) that experienced it reported that it occurred between once a day to several times a day, but over half of respondents (55%) reported that the crime occurred only once. Frequency data were collected by crime type and cannot be aggregated for an ‘all crime’ breakdown.
Proposition 1
Respondents who said that staff had reported incidents to the police were also asked how often incidents had been reported in the last year. Around half (53%) said that every or most incidents that their premises had experienced had been reported to the police, whereas a quarter (25%) said that staff rarely or never reported any incident during that period. Theft by employees had a low prevalence rate in the 2021 CVS (2%) but such incidents were the most likely to be reported to the police (98%). This is likely due to the nature of these crimes representing a breach of trust for the employer and therefore treated as a serious incident. Due to changes in the crime reference period, estimates from this year’s survey cannot be directly compared with those from previous years.
There have been several news articles over the last few months detailing how customers of a number of financial services companies have fallen victim to social engineering scams. Scammers impersonate a trusted company to convince their targets into revealing or handing over sensitive information such as insurance, banking or login credentials. This scamming can happen via text, email or websites set up to look like the trusted company. Approximately forty to fifty percent of the time is devoted towards making in-person calls on donors and prospective donors nationally and locally. This position is responsible for building and expanding outreach among alumni athletes with focused efforts to increase revenue and resources for the athletics department from this key constituency group.
PPIC Statewide Advisory Committee
Google joined Mozilla and Microsoft in removing support for TrustCor Systems certificates following a Washington Post report on TrustCor's connections to spyware vendors. The Eagle Act, which would have eliminated per-country caps for employment-based visas, failed to find enough support for passage and was pulled from consideration. This survey was supported with funding from the Arjay and Frances F. Miller Foundation and the James Irvine Foundation. Deja Thomas is a survey analyst at the Public Policy Institute of California, where she works with the statewide survey team. Prior to joining PPIC, she was a research assistant with the social and demographic trends team at the Pew Research Center.
Larger retailers were more likely to experience moderate to severe financial impacts than small retailers (63% of large retailers, 50% of medium-sized retailers and 26% of small retailers (Table 5.1). The reverse was seen with wholesalers, where small wholesalers were more likely to experience moderate to severe financial impacts than larger wholesalers (35% of small wholesalers compared with 22% of medium to large sized wholesalers) (Table 5.2). After theft by customers it was the second most negatively impacting crime, as reported by 13% of premises . In the British Retail Consortium Crime Survey, which reported on data for the year ending March 2020 , members were asked about the three most significant threats for their business over the next two years. Almost seven in ten (69%) premises identified violence against staff as the main threat, with nearly nine in ten (88%) identifying it as one of the top three threats.
These have not been included in this publication as 2021 CVS data are not directly comparable to those from previous survey years, for reasons outlined in the Introduction. The CVS included questions about reporting policies and whether staff at premises report crimes to the police, for each crime type experienced. In previous CVS years, these questions were asked in relation to the most recent incident only. Similar findings were reported for all other retailers , with just over one third (34%) saying that they report all incidents of customer theft to the police and nearly six in ten (57%) saying that this depended on the circumstances or items stolen. When breaking the data down further by retail and wholesale premises and business size, some differences could be seen.
For retail premises with 50 or more employees, 66% experienced theft by customers compared with 21% of retail premises with 1 to 9 employees. For retail premises with 50 or more employees, 45% reported that they had experienced this crime type, compared with 9% of those with 1 to 9 employees. As reported in Section 2, assaults and threats continue to be one of the most prevalent types of crime experienced by business premises in the Wholesale and retail sector (12% of premises). The 2018 CVS estimated that there were 1,600 incidents of assaults and threats per 1,000 premises in 2018, which continued the rising trend seen since the 2016 CVS .
A solid majority of likely voters (62%) are satisfied with their choices of candidates in the November 8 election, while about three in ten (32%) are not satisfied. Shares expressing satisfaction have increased somewhat from a month ago (53%) and were similar prior to the 2018 gubernatorial election (60% October 2018). Today, a solid majority of Democrats (79%) and independents (61%) say they are satisfied, compared to fewer than half of Republicans (44%). Majorities across demographic groups say they are satisfied, and notably, women (68%) are more likely than men (56%) to say this.
Number of victims – this is the total number of business premises that had been victims of crime estimated by the survey . This is weighted (i.e. scaled-up) to the population of business premises as a whole, which the sample was designed to represent. Most CVS tables present cell percentages where the figures refer to the percentage of business premises that have the attribute being discussed and the complementary percentage, to add to 100%, is not shown. This map highlights the five geographic regions for which we present results; these regions account for approximately 90 percent of the state population. Among partisans, an overwhelming majority of Democrats (78%) and 55 percent of independents say it is very important, compared to 43 percent of Republicans. Majorities across regions and all demographic groups—with the exception of men (49% very important)—say abortion rights are very important when making their choice among candidates for Congress.
For the purposes of this report, a small business was defined as one with 1-9 employees, a medium sized business as having employees, and a large business as having 50 or more employees at that site. The survey was paused in 2019 while a review was undertaken to consider whether changes were needed to better meet user needs. Following this user consultation, a decision was made that the coverage of the CVS would expand to all commercial business sectors to provide a better understanding of the extent of crime affecting businesses in England and Wales.
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